Shipping & delivery
Every courier order is sent tracked. All prices, including shipping, are in New Zealand dollars.
Rates and delivery times
| Destination | Shipping | Free shipping | Dispatched in | Delivery after dispatch | Carrier |
|---|---|---|---|---|---|
| New Zealand | $9.99 NZD | Orders of $250 or more | 1–3 business days | Usually 2–8 business days | NZ Post, tracked |
| Australia | $9.99 NZD | Orders of $250 or more | 1–3 business days | Usually 2–8 business days | NZ Post, tracked |
Business days are Monday to Friday, excluding public holidays. Delivery times are estimates from the carrier once your parcel has left us.
Tracking your order
When we post your order we email an NZ Post tracking link. You can also track a parcel on the NZ Post tracking page.
Click & Collect
Click & Collect is free. Choose it at checkout and we'll email you when your order is ready to pick up in Auckland.
Pickup address: sent with your ready-to-collect email.
Pickup hours: arranged with you by email when your order is ready.
Questions
Email [email protected] or call +64 27 274 3116. See also Returns & refunds.